Privacy

Table of Contents

• Our Commitment to Privacy
• Information We Collect
• How We Use Information
• Cookies and Analytics
• Data Security
• Children's Privacy
• How to Access or Correct Your Information
• Changes to This Policy
• Contact Information

Our Commitment to Privacy

Novak MFG LLC ("Novak MFG", "we", "our", or "us") is committed to protecting the privacy of visitors and customers who use our website and services. This Privacy Policy explains how we collect, use, and safeguard personal information when you interact with our website or conduct business with us online.

We provide this notice to explain our online information practices and the choices you can make about the way your information is collected and used. This policy is available on our website homepage and anywhere personally identifiable information may be requested.

Information We Collect

This policy applies to all information collected or submitted on the Novak MFG LLC website. On certain pages, you may order products, submit requests, or register to receive updates and communications.

The types of personal information we may collect include:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely through our payment processors)
• Account login credentials
• Order history and transaction information

In some cases you may submit information about another person. For example, if you purchase a product to be shipped directly to a recipient. In these circumstances we may collect:

• Recipient name
• Shipping address
• Contact phone number

This information is used solely for order fulfillment and delivery.

How We Use Information

We use the information you provide for the following purposes:

• Processing and fulfilling product orders
• Shipping products and confirming delivery
• Providing customer service and responding to inquiries
• Maintaining customer accounts
• Communicating order updates or support information
• Providing product updates or marketing communications (only when you opt in)
• Improving our website, products, and services

We do not sell or rent your personal information to third parties.

Personal information may be shared with trusted third-party service providers when necessary to operate our business, including:

• Payment processing providers
• Shipping and fulfillment providers
• Website hosting providers
• Email communication services

These providers are only given the information necessary to perform their services and are required to protect your data.

We may also use aggregated, non-identifying information to better design our website and services. This type of information may be used for internal analysis or shared in summary form for business purposes, but it will never identify individual users.

Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.

Cookies may be used for:

• Website functionality and user sessions
• Shopping cart operation
• Website performance monitoring
• Analytics tools that help us improve our website

You may configure your browser to refuse cookies; however, some portions of the website may not function properly if cookies are disabled.

Data Security

We take reasonable and appropriate measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.

These safeguards include:

• Secure website connections (SSL encryption)
• Restricted access to sensitive information
• Secure payment processing through trusted providers
• Administrative, technical, and physical safeguards

While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure. Therefore we cannot guarantee absolute security.

Children's Privacy

Protecting the privacy of children is especially important. Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from individuals under 13 years of age.

Customers must be at least 18 years old to create an account or place orders on our website.

How to Access or Correct Your Information

If you have created an account on our website, you may access and update your personal information by logging into your account and visiting your account dashboard.

If you believe any information we hold about you is incorrect, you may request corrections by contacting us. We may take reasonable steps to verify your identity before making any updates or providing access to your information.

Changes to This Policy

Novak MFG LLC may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or website functionality. When updates occur, the effective date at the top of this policy will be revised.

We encourage users to review this page periodically to stay informed about how we protect collected information.

Contact Information

If you have questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at:

Novak MFG LLC
Email: novaks@novaksights.com